Since we are all mobile at this time, with the exception of telehealth, our coordination of schedule takes more effort than if everyone saw us in office.This also means when canceling services close to your scheduled treatment time, it is much more difficult for our nurses to fill this space with other patients and we often lose out on giving treatment altogether. The last thing we want to do is charge cancellation fees so please view below and give us plenty of notice if you need to cancel or rebook.
For telehealth we charge a $50 cancellation fee per person if you cancel within 2 hours of your scheduled appointment.
For IV therapy and injections we charge a $50 per person cancellation fee if canceled within 12 hours of your scheduled appointment. If canceled within 2 hours of scheduled appointment, we charge 50% of each person's booked treatment cost.
If our nurses arrive on-site and no one answers or the treatment is canceled, we charge the full treatment cost. Cancellation policy is subject to change.